Suggestions and proposals from the flock can be a vital and healthy avenue by which the leadership may minister to the rest of the flock. When handled scripturally, this type of communication edifies the body, ministers to the needs of the flock, helps preserve and promote unity within the church and brings glory to God.
Following the principles outlined above, any member of the flock who harbors a disagreement about any policy or procedure promoted by the church or its leadership, should as a first step, prayerfully and privately approach the leadership. This may be done through informal consultation with an elder, by means of a signed letter to the Board, or meeting with the Board at the church member's request. It is recognized that these steps should be taken prior to public discussion of any issue so as to help the leadership minister to the body more effectively and to help avoid discord and disunity within the flock (Prov. 13:3; 16:27-28; 17:4).
The church leadership should seek to prayerfully accept and address any complaint thus presented and seek to resolve all problems in a manner which best promotes those benefits mentioned above (Prov. 16:21-24).
When these policies are not followed, causing factions and strife, it will be necessary to exercises church discipline to deal with the offending member as per Article XI (Titus 2:10-11).